CONOVER SECURITIES CORPORATION ANNUAL NOTICES AND FINRA PUBLIC DISCLOSURE STATEMENT
Dear Valued Client:
Conover Securities Corporation has developed and maintains a Business Continuity Plan as a general guideline for how our firm intends to respond to events that may significantly disrupt our business. Since the timing and severity of such disruptions are unpredictable, aspects of this document may change depending on the particular characteristics of the situation. A copy of the Plan is enclosed.
To help the government fight the funding of terrorism and money laundering activities, federal law requires financial institutions to obtain, verify, and record information that identifies each person who opens an account. A copy of the FINRA Customer Identification Program (CIP) Notice is enclosed and Conover Securities Corporation follows this program.
Finally, should your relationship with Conover Securities Corporation end, your personal information will remain protected in accordance with our privacy policies as outlined in the attached notice.
You may ask to see or obtain a copy of any personal information we have in our records. If any of the information is believed to be incomplete or inaccurate, you may request that we make any necessary and appropriate changes.
Please send any requests to: Conover Securities Corporation
We hope that you have found this information helpful. If you have any questions or would like more information, please don’t hesitate to contact your Representative.
In accordance with the Financial Industry Regulatory Authority (FINRA) Investor Education and Protection Rule, we are providing the following information:
- The FINRA Public Disclosure Hotline telephone number is (800)289-9999
- The FINRA Internet Web site address is http://www.finra.org
A copy of an investor brochure that includes information concerning the FINRA Public Disclosure Program can be obtained by calling the Public Disclosure Hotline or keying in on the FINRA Web site.
Securities Investor Protection Corporation (SIPC) – You may find information on the Securities Investor Protection Corporation at http://www.sipc.org/ and it’s brochure at http://www.sipc.org/how/brochure.cfm. You can also contact SIPC by phone at 202.371.8300.
Conover Securities Corporation Business Continuity Statement
Conover Securities Corporation (“CSC” or the “Firm”) is providing this document to inform you of its ability to respond to certain events causing disruptions to business. Consistent with its current business continuity program CSC maintains backup facilities separate from its primary geographical location. CSC will use these facilities to continue business operations in the event of a significant business disruption (SBD). The plan is reviewed annually and updated as needed.
Since the timing and severity of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan. Although our recovery time would necessarily depend upon the nature of the disruption and the availability of external resources, we are confident that we will be able to recover and resume normal business operations in a reasonable period of time.
Disruption to a Single Building
If we experience a firm only disruption, CSC has provisions for the setup up of offsite facilities from which we are able to continue to perform critical business functions. CSC would expect to resume business within one day for this type of event. Clients will still be able to contact us at 425-455-1040 or via email.
A Citywide or Regional Disruption
If the disruption is on a larger scale the Firm will reestablish operations at one of our company’s other branch locations. Our timeframe for recovery for this type of disruption will depend on the significance or severity of the event.
CSC is an introducing broker dealer maintaining a relationship with Maplewood Investment Advisors, Inc Maplewood has a relationship with our clearing firm National Financial Services, LLC (“NFS”) who maintains assets on your behalf. If Maplewood cannot be reached, you may contact NFS directly access your accounts. Instructions to NFS must be in writing and transmitted via facsimile or by Postal Service as follows:
National Financial Services, LLC
is 200 Seaport Blvd, Boston, MA 02210.
For direct investments for mutual funds, annuities and other programs, you should call the company directly at the phone number shown on your most recent statement.
In the event that our business does suffer a significant business disruption, you will be able to find additional information, as well as our most recent plan update from our web site www.conoversecurities.com. If you have questions about our business continuity planning, you can contact us at 425-455-1040 or firstname.lastname@example.org.
Conover Securities Corporation shares your concerns about privacy. We have always realized that you have an expectation that we will preserve the confidentiality of your personal information which we must collect to evaluate your financial needs, process your requested transactions, and service your account. Examples of such information are your name, address, telephone number, social security number, income and assets, networth, investment experience, risk tolerance and time horizon. Additionally, after the passage of the USA PATRIOT Act in October 2001, we are now required to collect information from various identification documents such as your driver’s license or passport.
We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We allow access to your private information to employees of our firm or business affiliates who need to know it in order to open, maintain, and service your account. We may share your personal information with others, such as governmental agencies, as permitted or required by law.
From time to time, we may also share this information with nonaffiliated third party companies under contract to perform services for us, such as mailings; but only when they agree to uphold and maintain our privacy standards when handling your personal information.
Finally, should your relationship with Conover Securities Corporation end, your personal information will remain protected in accordance with our privacy practices as outlined above.
If you prefer that we not disclose your personal information to nonaffiliated third parties, you may opt out of those disclosures; that is, you may direct us not to make those disclosures by calling us during regular business hours at 1-800-257-2560. If you have previously opted out, you do not need to call us again. Your request will remain in place until revoked by you.
Conover Securities Corporation